Privacy Policy

At Zen Quantum Wellness, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and the choices you have regarding your information.

Information We Collect
We may collect contact information; payment-related information processed by the payment processor; health history; supplement history; lifestyle information; HTMA reports; genetic reports; uploaded files; website usage data; and communications between you and Zen Quantum Wellness.

How We Use Information
We use your information to provide coaching services, review HTMA and genetic information, prepare personalized reports, communicate with you, process payments, manage your client account, improve our services, and send educational updates if you choose to receive them.

Health and Genetic Information
Health history, HTMA reports, and genetic information are used only for coaching, education, report preparation, and client support. Zen Quantum Wellness is a health coaching service and not a medical provider, medical clinic, or HIPAA-covered entity.

Payment Information
Payments are processed by a secure payment processor. Zen Quantum Wellness does not store your complete credit card number. The secure payment processor may collect and process payment information in accordance with its own privacy and security policies.

Information Sharing
We do not sell, rent, or trade personal information. We may share information only with trusted service providers that help operate the business, including website hosting, payment processing, client management, secure storage, communication tools, scheduling tools, and laboratory or testing-related services when applicable.

Data Security
We use commercially reasonable administrative, technical, and organizational safeguards to protect information from unauthorized access, misuse, disclosure, or loss. No electronic system is completely secure, and we cannot guarantee absolute security.

Software Tools
We may use secure software tools, including AI-assisted systems, to help organize information, summarize client-submitted documents, draft internal notes, and support report preparation. Your personal information is not sold or used to train public models.

Cookies and Analytics
Our website may use cookies or similar tools to improve site performance, understand visitor activity, and support marketing or analytics. You may disable cookies through your browser settings, although some website features may not function as intended.

Your Choices
You may contact us to request access to your personal information, ask for corrections, request deletion where legally permitted, or unsubscribe from marketing communications. Some records may need to be retained for legal, accounting, operational, or client service reasons.